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10

Years


BPM, Rules and Cognitive
100%

Referenceability


across all clients
302

Projects


executed successfully for our clients
105

Certifications


on BPM, Rules, AI
  • ibm-event-final

    How to Use Cognitive to Personalize Customer Service in Your Call Center

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    Event Details:

    Join our webinar to understand our Cognitive Customer Service solution that determines topic and emotion from call center voice conversations, emails and chats to better understand customer’s perception of your brand and allows you to:

    • Understand and act on real-time customer sentiment
    • Increase customer satisfaction and revenue
    • Identify and capitalize on customer trends in real time
    • Enhance customer experience through an improved next best action

    Register

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News

Analyst Recognition

The Forrester Wave™: BPM Service Providers, Q4 2016

The Forrester Wave™: BPM Service Providers, Q4 2016

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Introducing The New Breed Of Digital BPM Consultants, May 2016

Introducing The New Breed Of Digital BPM Consultants, May 2016

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