Master Data Stewardship (MDS) Process

Vertical: Pharmaceuticals
Business Area: Master Data Stewardship (MDS) Process

This leading pharmaceutical company aimed to optimize and transition their Master Data Stewardship (MDS) process to Appian. By leveraging relevant Appian features strategically, Princeton Blue provided a highly efficient and agile MDS process.

Business Need

As part of a key initiative to decommission its legacy workflow management system, this leading pharmaceutical company needed to transition their existing master data change management process from their legacy system to Appian.

Pain Points

  • Stability issues in the legacy BPM tool.
  • Poor Visibility and Older unreliable functionality

Solution

The current solution implemented by Princeton Blue focused on the following key areas:

  • Ensuring all master data changes in SAP are efficiently and effectively requested, reviewed, and verified
  • Full traceability, audit-ability and regulation compliance
  • Easy management of vast process requests

Benefits

  • Rich UI for tracking and management of MDS requests
  • Performer and Management dashboards established for visibility
  • Updated with latest Appian features such as Records, Reports, Mobile, News Feed etc. making the system up-to- date and current.

Mobile enabled BPM Forms, Workflows and Business Rules provided full visibility into the review and approval master data change processes for over 1000 requestors.

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