Servicemembers Civil Relief Act (SCRA) Portal

Servicemembers Civil Relief Act (SCRA) Portal

Vertical: Banking
Business Area: Servicemembers Civil Relief Act (SCRA) Portal

This leading bank wanted to inform and educate US military service members about the Servicemembers Civil Relief Act (SCRA). Princeton Blue developed a to assist the US military service members with an easy-to- use and intuitive solution using the Appian platform.

Business Need

This leading bank wanted to fortify its Enterprise Military Benefits & Protection support for the US military by making sure servicemembers are aware of the federal Servicemembers Civil Relief Act (SCRA) and the benefits it offers.

Pain Points

As this was a new solution, there weren’t existing pain points. However, the solution had to be conceptualized and implemented from scratch.

Solution

An Appian solution was developed to assist the US military service members with:

  • Line of credit
  • Credit Card
  • Installment loans
  • Mortgage and home equity secured loans
  • Student loans

Benefits

  • Easy integration with Legacy Banking Systems
  • Clear, Clean and Crisp Interface – no training or handholding required
  • Appian features such as Records, Reports, Newsfeed etc. promoted greater collaboration leading to the right information at the right time!

Leveraging BPM Records and Workflows to onboard, manage, and track over 920 trading teams across the globe.

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