February 9, 2015

The Business as a Processing System

A system is a complex set of components working as a cohesive unit towards a unified set of results. A system is understood in terms of […]
February 2, 2015

Work Layers

Like most companies, you have collected, bought, and built a whole host of applications. Some are new and some are quite old, each with a specific […]
January 26, 2015

Developing the Perfect Process

In BPM development, we have all witnessed the inevitable tension between “the good” process, versus “the perfect” process, and this is when it comes down to […]
January 19, 2015

Why the Admin Console is So Important?

Sometimes developers and businesses are so focused (as they should be) on the functionality that the software provides they, they tend to forget about maintaining the […]
January 12, 2015

Becoming Lean in the New Year

Now that the New Year is upon us, it is time to set our resolutions. What could be a better resolution than becoming lean? I am […]
January 4, 2015

Benefits of Change Management

Project management is often framed by three levers; scope, cost, and schedule. Where success can be measured by getting what you wanted, when you wanted it, […]
December 12, 2013

BPM Core Competencies

Hashtag time… #BigData. #Mobile. #Social. #Rules. #HistoricalReporting. #PredictiveAnalytics. #ComplexEventProcessing. #Portals. #Solutions. #InternetOfThings. Some of the hashtags above are trending, and some were either trending long ago […]
December 7, 2013

Business Architecture as Value Proposition Enabler

In observing a new business architecture initiative within an organization, we’ll notice that the motivation behind this initiative is typically driven by some issue or a […]
December 7, 2013

BPM and the Discipline of Execution

As BPM practitioners we often hear of a high level of failed initiatives among the organizations that took a continuous process improvement path. This perceived lack […]
June 28, 2013

Highlighting Appian 7.2 Functionality – Records

With the conclusion of a fantastic Appian World 2013 – coinciding with the unveiling of a new version of Appian – Appian 7.2 – it is […]
May 9, 2013

The BPM Field of Dreams & End-User Adoption

While walking in his cornfield, Kevin Costner’s character “Ray Kinsella” in the movie “Field of Dreams” hears a voice – and in our case – let’s […]
January 7, 2013

BPM and Rules Engines

Much ado has been made about the inclusion of “rules engines” within modern BPM suites, but all rules engines aren’t created equal. Some rules engines are […]
January 7, 2013

iBPMS – Right for Your Enterprise?

Gartner’s latest Magic Quadrant for BPM attempts to change the game by evaluating BPM tools’ alignment with their vision of “IBO” (Intelligent Business Operations) rather than […]
January 3, 2013

2013 New Year’s Resolution – Implement Mobile Business Process Management (BPM)

As the big hand joins the small hand at midnight, the ball drops and comes to a rest, and the colorful paper confetti rains down from […]
October 12, 2012

Simple vs Complex – The Correct Decision!

Congratulations! Your company’s Business Process Management (BPM) initiative is officially underway and off the ground. As you roll-up your sleeves, loosen your tie and wheel your […]
August 15, 2012

Case Management & BPM

There is an ongoing debate about whether Case Management is really BPM or is it completely separate. This is beyond polemics as a company that may […]
July 23, 2012


The whispers are getting louder and the proclamations more brazen… BPMS vendors believe their packages can replace SAP and other ERP systems. Are they right? Lets […]
July 21, 2012

Principles of Lean Six Sigma are Drivers for BPM success (Part 1)

Enterprises have created pockets of automation and process improvement using BPM, Lean Six Sigma and numerous data repositories. All these methodologies, automation and data repositories do […]
December 11, 2011

Process Layers – the Unsung Hero of Process Design

I have seen many a process diagram, one of the things that I have come to realize over the course of the years is just how […]
June 2, 2011

Cloud Security and the Role of Fear, Uncertainty & Doubt

Today’s companies are understandably concerned about securing their systems and their employees’ and customers’ data; unfortunately, however, that concern is slowing the adoption of shared computing […]

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