Gathering insights from data—especially unstructured data—can be a substantial business challenge. Yet, the customer insight gathered from this information can lead to new business opportunities, improved customer satisfaction, and a greater competitive edge in the industry.

Outthink your competitors by becoming a Cognitive Business. With Princeton Blue’s Cognitive Solutions, you can benefit from the capabilities of IBM BPM and IBM Watson.

Our Cognitive Solutions

Cognitive Customer Service

Pick up topic, sentiment, tone and emotion from call center conversations, emails and chats to understand customer experience and brand perception and drive the Next Best Action.

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Unified Customer View

Combines structured and unstructured data, cognitive computing and event-driven rules to create actionable customer insight.

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Register and get 40 hours of Free Cognitive Business Consulting

For a limited time, we are offering you 40 hours of free Cognitive Business consulting to help you explore if a Cognitive solution makes sense for your organization.

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