BPM Executive Summit 2014
Over the past few years we have heard from many of our customers, asking if we could create a forum for them to share BPM experiences, successes, challenges and journeys. Based on these requests, we hosted our first BPM Executive Summit in October 2013. The “one-day” event received such an overwhelming and positive response that this year we made it a two-day event. This exclusive, by-invitation only event was offered to our valued customers. The Heldrich Hotel in New Brunswick provided a stylish and intimate space for the sharing of real world success stories, lessons learned, and tricks & techniques that have helped all of us achieve common organizational goals!
We had Clay Richardson, Senior Analyst at Forrester Research, and Prof. Michael zur Muehlen, Associate Dean of Graduate Studies at Stevens Institute of Technology as our keynote speakers who drove the thought provoking discussions. Pramod Sachdeva, Founder and Managing Director at Princeton Blue shared the importance of Social Media in today’s world and its impact on business processes that impact the customer experience.
Speaker ProfileWe had Clay Richardson, Senior Analyst at Forrester Research, and Prof. Michael zur Muehlen, Associate Dean of Graduate Studies at Stevens Institute of Technology as our keynote speakers who will drive the thought provoking discussions. Pramod Sachdeva, Founder and Managing Director at Princeton Blue shared the importance of Social Media in today’s world and its impact on business processes that impact the customer experience.
|December 3, 2014|
|08:00||09:00||Breakfast and registration|
|09:00||10:30||Keynote address Clay Richardson, FORRESTER Inc.||Kelly Room|
|11:30||12:00||The Sanofi BPM Journey Michael Robbins, Sanofi||Kelly Room|
|01:00||02:00||Discussion topic 1: The Myth of the Process Owner – Who makes decisions about processes (and based on what information)?||Kelly Room|
|02:00||03:00||Princeton Blue Labs (BPM and Rules Solutions)||Kelly Room|
|03:30||04:30||Discussion topic 2: If you don’t want to diet, don’t step on the scale – Which KPIs/Process Metrics are actionable?||Kelly Room|
|04:30||05:30||Role of BPM in a Customer Centric Architecture Vipul Narula, First Niagara Financial Group||Kelly Room|
|05:30||06:00||Break (email catch up)|
|06:00||08:00||Dinner and Drinks||Seagull Room|
|December 4, 2014|
|09:00||10:15||Keynote address Prof. Michael zur Muehlen, Stevens Institute of Technology||Kelly Room|
|10:15||11:15||Discussion Topic 3: The Winds of Process Change – which trends are having the greatest impact on process improvement programs?||Kelly Room|
|11:30||12:30||Discussion Topic 4: [Please help us select a topic]||Kelly Room|
|12:30||02:00||Lunch||Dining Room at Christopher’s Restaurant|
Annual BPM Conference for our Customer
December, 3-4, 2014
The Heldrich Hotel New Brunswick, NJ