RFP for Clinical Trials Outsourcing

Manual RFP processes for clinical trials outsourcing resulted in poor visibility and an inefficient vendor management experience. Here’s how Princeton Blue streamlined the entire RFP for Clinical Trials Outsourcing process that helped improve the client’s vendor selection process.

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    About the Client

    The client is a global life sciences company committed to improving the health of people globally through the provision of innovative and reliable pharma products. They are focused on constantly adapting in response to advances in science and changes in disease treatment paradigms.

    Business Challenge

    The client wanted to streamline the RFP process for clinical trials outsourcing starting from RFP development through to contract execution. The client was facing the following pain points with the current process:

    • Error-prone process: The current process was paper-based and included a lot of manual activities leading to errors.
    • Long cycle times: Extensive manual activity and tracking resulted in longer cycle times for each task.
    • Lack of visibility: Due to excessive use of Excel spreadsheets and email, there was no visibility into the overall process.

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      The Solution

      Princeton Blue used the Appian Low-code platform to build a clinical trials outsourcing solution that would create a foundation for further improvements. The solution standardized the process, improved controls and process visibility.

      The solution allowed the client to draft an RFP and release it to selected vendors via the Appian application. Once the draft is released, cost estimates obtained from selected vendors are shown in the application.

      The vendors could also submit questions while completing the estimate and get clarifications in real-time. The estimates are compared against each other to finalize the vendor(s).

      The solution streamlined the entire process, reduced usage of disconnected tools such as Excel and email, and helped provide full visibility into this process for all stakeholders.

      Benefits

      Automation of the entire process added transparency and reduced the time taken to complete each step of the process, which resulted in:

      Improved Cycle Time

      Improved Cycle Time

      Reduced the new label approval cycle to under 6 months.
      Configurable Workflows

      Configurable Workflows

      Once a Label Change is approved at the global level, each country follows its own guidelines for submitting the label change to the local regulatory authority. The solution automates these tasks while providing real time transparency into the status of a label changes along with access to the right documents at a global.
      Improved Accuracy

      Improved Accuracy

      Built-in form validation in the system helped reduce form-fill errors, improve accuracy and reduce delays.
      Access to Information

      Access to Information

      The solution creates a set of inter-related records providing access to the right information and documents at a global level providing deep insight into label changes.
      Increased Productivity

      Increased efficiency

      Stabilization and standardization of the entire RFP process helped in improving overall efficiency significantly.

      Improved Vendor Management

      Improved vendor management

      Improved communication and correspondence with vendors helped improve vendor engagement and resulted in more timely responses from the vendors.

      Cost Savings

      Cost savings

      Reduced cost due to reduction in total cycle time.

      Improved Efficiency

      Improved Efficiency

      Improved process performance and reduced data errors from elimination of manual data entry and fully automated asset disposal process.

      inventory visibility for lab inventory management

      Inventory Visibility

      The client had a 360-degree view of the sample inventory to plan experiment runs.
      Access to Information

      Access to Information

      The solution creates a set of inter-related records providing access to the right information and documents at a global level providing deep insight into label changes.

      Contact us to learn more about this solution and how we can help you optimize your clinical operations.

      Learn more about our Life Sciences Process Automation experience.

      Benefits

      After adopting the automated solution, the client reported the following benefits in their label change management process:
      • Reduced the new label approval cycle to under 6 months.
      • Headquarters could initiate label update submissions in real time, with country participants retroactively completing steps within a highly visible and tracked system to synchronize with real-world deadlines.
      • Inbuilt form validation in the system helped to reduce form-fill errors, improving accuracy, and reducing delays.
      Contact us to learn more about the solution or how we can help you.

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