Like most companies, you have collected, bought, and built a whole host of applications. Some are new and some are quite old, each with a specific purpose. You may wish that you could upgrade, retire, or refresh them, but together they contain the information that makes your business tick.
You rely on the skill of your people to be able to navigate this complex landscape. They work hard to divine pathways through data that is spread across applications and departments. They may struggle to make decisions in the face of numbers, documents, emails, spreadsheets, and reports. Each day they chart a new course through your information.
This is the tipping point. You have talented employees that understand how your business works, how to succeed and flourish, are skilled and passionate in what they do. You have applications that store and calculate, that save and send your information. However, you lack the connective tissue that binds all these elements together, your people and your information.
Understanding Work Layers
Business Process Management has come to mean many things, and its ambiguous definition detracts from what I think is the core value proposition for most companies; Organization. Providing the right person, with the right information, at the right time, so that the best decision can be made.
Conceptually we refer to this as the work layers. It is the sinew that ties people to the information they need through process. Through this layer we can obfuscate the maze of application silos, and provide contextual data to users that fits the way work is done. We learn to leverage the decision making skills of our people by ensuring pertinent artifacts are surfaced when they are needed. We spend time considering choices and not creating reports.
A Business Process Management Suite lets us build the applications that contain the business logic for how information should connect and flow from many sources to create a complete reference for users. It can combine information to create dynamic and contextual reports, route work to the right person, alert users to changing conditions in information, and highlight bottlenecks or inefficiencies.
Above all though, work layers makes organizing easy. It makes the processes you do today more intuitive, information easier to find, performance easier to see, and decision points easier to navigate. We help many companies traverse this tipping point. You know your business, your people, and process, and we know how to help you get the most out of it with BPM.
Let us show you what we can do with a live or remote demo of one of our solutions, please visit our website at www.princetonblue.com and request us to contact you or reach out to us directly at (908) 369-0961. Follow Princeton Blue on Facebook, LinkedIn, Twitter & Google+ to get focused BPM-specific updates.