This leading pharmaceutical company aimed to optimize and transition their Master Data Stewardship (MDS) process to Appian. By leveraging relevant Appian features strategically, Princeton Blue provided a highly efficient and agile MDS process.

Business Need

As part of a key initiative to decommission its legacy workflow management system, this leading pharmaceutical company needed to transition their existing master data change management process from their legacy system to Appian.
  • Pain Points
  • Solution
  • Benefits
  • Stability issues in the legacy BPM tool.
  • Poor Visibility and Older unreliable functionality

The current solution implemented by Princeton Blue focused on the following key areas:

  • Ensuring all master data changes in SAP are efficiently and effectively requested, reviewed, and verified
  • Full traceability, audit-ability and regulation compliance
  • Easy management of vast process requests
  • Rich UI for tracking and management of MDS requests
  • Performer and Management dashboards established for visibility
  • Updated with latest Appian features such as Records, Reports, Mobile, News Feed etc. making the system up-to- date and current.

Mobile enabled BPM Forms, Workflows and Business Rules provided full visibility into the review and approval master data change processes for over 1000 requestors.

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