Robotic Process Automation Consulting

Every organization today needs digital automation in order to increase revenue, lower costs and improve customer experience. While Business Process Management (BPM) has significantly enabled automation of business processes over last decade or so, Robotic Process Automation (RPA) is yet another giant step towards achieving this goal. RPA aims to automate high volume, routine, mundane and repetitive human tasks by use of a digital workforce – a scalable and reliable army of trained software robots – allowing humans to focus on more value-added work. Princeton Blue is in a unique position to offer RPA Consulting to our clients with our deep expertise and solutions on the combined prowess of BPM and RPA.

Automate repetitive and manual tasks

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Business Process Management (BPM) enables organizations to transform their business processes by making them more efficient, agile, measurable, transparent and scalable. Our BPM consulting services empower business users to incorporate changes to processes with minimal IT intervention.

BPM consulting has been Princeton Blue’s core area of focus since our inception in 2006. We have helped customers gain superior value out of their BPM platform through our proven methodology, best practices, deep knowledge of BPM products, and thought leadership.

What is RPA?

Robotic Process Automation (RPA) is a technology to help you design, build, train, operate and manage software robots that automate repetitive and predictable human tasks, e.g. read a PDF invoice, enter the invoice into an Excel sheet, punch an order into a legacy system, copy-paste information from an ERP system into a customer order system because they are not integrated, etc. RPA also helps you integrate with applications that do not provide API’s for integration. With RPA, you can deploy a digital workforce that executes volumes of repetitive tasks without any human intervention. This army of software robots once trained, will execute such tasks flawlessly, giving you complete control and visibility into their execution. These robots are humble (and smart) enough to hand-over tasks to humans in exceptional scenarios when they do not know how to execute.

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Why RPA?

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Digital Workforce for mundane tasks | Human Workforce for value added tasks.

Enter an office of any corporation of your choice and you will see dozens to hundreds of qualified and educated individuals performing mundane and repetitive tasks on their computers. Examples include copy-pasting information from a document to another, re-entering data into multiple systems or simply maintaining records in an Excel sheet. How about making these individuals focus on tasks that really add more value to the organization?

Tasks executed by humans are also prone to errors. Mundane tasks tend to bring boredom and reduce employee motivation.

How about making these individuals focus on tasks that really add more value to the organization?

An organization needs RPA to replace their skilled and qualified human workforce with a digital workforce so that they can be deployed to perform more value-added work which a bot cannot perform – e.g. Product Design, Strategy, Customer Engagement or handling exceptional scenarios that a bot cannot. By handing over mundane tasks to a bot, companies can make their human workforce more motivated and focused on value-add work.

Customer Success

  • Gain maximum value from your BPM platform.
  • Gain maximum value from your BPM platform.
  • Accelerate your BPM journey with our innovative solutions
  • Ensure best practices are followed
  • Get solutions delivered by highly talented team of BPM Consultants
  • Optimize cost with our Global Solution Center in India

Customer Success

  • Gain maximum value from your BPM platform.
  • Gain maximum value from your BPM platform.
  • Accelerate your BPM journey with our innovative solutions
  • Ensure best practices are followed
  • Get solutions delivered by highly talented team of BPM Consultants
  • Optimize cost with our Global Solution Center in India
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Solutions built on BPM Platforms

Princeton Blue has built a number of solutions for addressing the needs of business users. These innovative solutions built at our Princeton Blue Labs demonstrates application of futuristic technologies to real-life customer problems. They help you accelerate your journey and gain higher value from your platform. Below is a list of our solutions built on BPM Platforms.

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Intelligent Delinquency Prediction

Leverage AWS Machine Learning and Appian to pick up early signs of financial distress before the borrower becomes delinquent to address the potential situation proactively.

Timeliness

Automated Vendor Onboarding

This solution automates routine and mundane manual activities as well as specialized human tasks involved in onboarding a vendor using RPA and BPM technologies.

Collaboration

Automated Invoice Processing

The Automated Invoice Processing Solution leverages the power of Robotic Automation and BPM to achieve superior process performance.

Progress-Visibility

Study Start Up

Enables the business to gather required essential documents to achieve study site initiation readiness accurately and quickly, across the globe.

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IND Product Registration

Enables users to complete all required web-form documentation and generate the final PDF bundle of that documentation for submission to relevant health authorities.

Real-Time-Dashboard

Pharmacovigilance

Automate the processing of adverse event signals through effectively logging and investigating drug safety issues by leveraging BPM and Low-code.

RPA and BPM

Synergies for Process Excellence

Both RPA and BPM aim to improve efficiency of a business process through automation, accuracy, visibility and scale. The ways and means with which these two distinct technologies achieve process transformation are different. While BPM focuses on automating end-to-end business process bringing multiple people and systems together in a unified process layer, RPA focuses on automating individual mundane tasks via trained software bots. The two technologies complement each other significantly and offer synergies to deliver immense combined value to customers.

Princeton Blue has strong experience and skillset in both – BPM and RPA. We have built strong capabilities to offer RPA Consulting Services to our clients. If you already own a BPM platform, we will help you take advantage of the synergies between the two with our decade of BPM experience.

Here are a few examples of how RPA and BPM complement each other:

  • An Order Entry Process automated on BPM has a task of entering data into two different systems manually - automated by RPA
  • An invoice received as a PDF is read manually and entered into a system - automated by RPA triggering an invoice process in BPM
  • RPA robot encounters exception that it cannot handle - triggers human intervention via BPM
  • Business rules in a BPM process decide if an activity needs human intervention or can it be handed over to an RPA bot?

Benefits of RPA?


Efficiency, Accuracy and Scale

Perspective

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