Professional Lending Services
This leading bank aimed to foster growth in their professional lending services by minimizing manual process in the on-boarding process. Princeton Blue helped the client tackle these issues by leveraging Appian Forms and web services to minimize turnaround time and makes optimized and well-informed lending decision.
Business NeedThe goal for this financial client was to quickly rollout and grow its professional lending services in a way that would provide the greatest amount of flexibility while providing a foundation for continuous improvement of the process.
- Pain Points
Manual on-boarding and underwriting of loans
Manual paper process to manage investment programs
Limited flexibility between investment firms and programs
The current solution implemented by Princeton Blue focused on the following key aspects:
Paper-free Appian Forms - application information captured as process data
Leveraged web services to access borrower credit reports for process-optimization
Strategically customized Credit Memo creation and analysis for optimal lending decision
Streamlined lending decisions strategically aligned with lending programs
Increased collaboration as lending decisions are now made with a quick-turnarounds
Easy documentation management via smooth hand-off's and on-time review and approvals of the documents
Maximised the performance, flexibility and visibility in the lending process by leveraging BPM Records.