Shortcast 5 How is RPA different from Workflow Automation Feature

Shortcast Episode 5: How is RPA different from Workflow Automation?

RPA, also known as Robotic Process Automation, focuses on automating repetitive and predictive tasks using software robots. Think of it as a digital workforce that can handle those mundane, time-consuming tasks that often bog down human employees.

The beauty of RPA lies in its ability to follow a set of predefined rules and execute tasks with precision and speed. In contrast, workflow automation takes a broader approach, optimizing end-to-end processes and ensuring seamless coordination across people, departments and systems.

It’s like having a master conductor orchestrating the entire process flow, making sure everything runs smoothly and efficiently. RPA and workflow automation can work hand in hand to create a powerful automation solution. RPA can be integrated into workflow automation to handle those repetitive tasks I mentioned earlier.

Meanwhile, workflow automation takes care of the overall process flow, data exchange, and collaboration among human stakeholders. It’s a match made in automation heaven! In the many solutions we’ve built for our clients, we’ve seen the magic happen when humans and software bots work together.

Picture this: if a bot encounters an exception and fails to execute a task, the workflow automation solution steps in and involves an experienced human to handle the situation. Similarly, when a workflow automation process does not have a way to access a system programmatically, it can lean on RPA to access it the same way a human would.

Not only does this ensure smooth completion of the process, but it also serves as a training opportunity for the bot. It’s like having a mentor-mentee relationship between humans and bots! It’s an exciting time to be in the world of process automation. As we embrace the future of work, RPA and workflow automation will undoubtedly play a pivotal role in transforming businesses.

By continuing to push the boundaries of what’s possible and staying at the cutting edge of these technologies, we’re not just helping our clients succeed today, but also laying the foundation for a more efficient, adaptive, and resilient future of work.

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