September 24, 2018
My recent experience with a large retailer opened a few thoughts about what superior customer experience really means and what it takes to achieve [...]
July 26, 2018
For those of us who have been in this digital transformation space for a 15+ years, you will recall that it wasn’t too long ago when [...]
February 20, 2018
Here are three specific ways that an automation approach that combines BPM and RPA can streamline and improve business processes Robotic process [...]
February 19, 2018
Most of the organizations today are going through some form of digital automation to improve business processes, customer experience and operational [...]
November 18, 2017
Leverage Wizards as a Design Pattern In part two of my series, entitled “getUXperienced!”, I will dive head first into UX design [...]
October 2, 2017
While business leaders may know that utilizing Robotic Process Automation (RPA) is the next logical step in their automation journey, it is not [...]
September 19, 2017
Leverage Negative Space (White Space) Effectively There is an old design theory called “horror vacui”; which literally translated, is Latin for a [...]
September 4, 2017
Ever faced this dilemma before? The business walks through their manual processes and describes their decision points within those manual processes. [...]
September 4, 2017
What is Internet of Things (IoT), and how does it relate to Business Process Management (BPM)? One of the fastest-growing trends in technology is the [...]
September 1, 2017
Appian (APPN) has an extremely aggressive release schedule. In fact, they release new versions of their Digital Transformation Business Process [...]
July 14, 2017
Robotic process automation isn’t a completely new concept. For many years, businesses have been using software to quickly complete processes that [...]
March 16, 2017
As the need for new IT solutions that can quickly add business value continues to surge, IT organizations can sometimes struggle to meet demand. This [...]
March 16, 2017
Every organization that embarks on the BPM journey, goes through the classic BPM Cycle: Model-Automate-Monitor- Analyze-Improve. BPM platforms have [...]
January 19, 2017
Appian is a powerful software solution out-of- the-box, but the addition of plug-ins make the possibilities truly endless. Whether you are a client [...]
January 19, 2017
We love smart devices powered by BPM (…and you should too!) As technology continues to expand into our lives, becoming more integrated into the [...]
May 11, 2016
As the pharmaceutical industry increasingly finds itself adapting to changes in competitive and regulatory pressures, the need for an efficient and [...]
April 27, 2016
Business Process Management (BPM) plays a significant role globally in transforming business processes for companies across different verticals. For [...]
April 22, 2016
Business process simulation can be described is as a tool for analyzing business processes even before they are put to action. One can use it to [...]
March 31, 2016
If I were to name the workflow process, it would be “Simplify”. Workflow helps in keeping things as straightforward as possible as a key [...]
March 17, 2016
One of the most popular software agile techniques is the generation of Use Cases. Use Cases are used by stakeholders to succinctly express minimal [...]