Business Process Management brings to you all the goodness of being able to create, modify & constantly monitor your processes. BPM has technologies to get things done faster & better. It is to create optimal processes and have capability to constantly change & improve the process on the fly. Where a Business process manager steps […]
Social BPM with Pega 7 Read more
Good Decisions Make Great Business Processes. Decision making is an important aspect of a business. The ability to take timely and informed decisions is an important contributing factor to the success of any business process. The decisions are driven by underlying business rules. Ability to define and manage these business rules are critical for effective
Business Friendly Rules to Drive Process Decisions Read more
As a consumer, we often get a mixed bag of experiences dealing with vendors and service providers. How many times have you come across a situation that the products / services do not work, the customer service doesn’t listen and you are stuck with no options? The services that you otherwise take for granted, fail
Leveraging Social Media for Customer Loyalty Read more
We often tend to think of BPM as a process improvement methodology, or in terms of the technology to manage process execution. But at its core, BPM is really a Management Paradigm. BPM is a complete view and understanding of the business as a processing system that must be managed in order to efficiently and
BPM as a Management Paradigm Read more
A system is a complex set of components working as a cohesive unit towards a unified set of results. A system is understood in terms of what it produces, whether it is a be wins for a sports team, energy for a nuclear reactor, movement for a car, or products/services for a business. Complex systems
The Business as a Processing System Read more
Like most companies, you have collected, bought, and built a whole host of applications. Some are new and some are quite old, each with a specific purpose. You may wish that you could upgrade, retire, or refresh them, but together they contain the information that makes your business tick. You rely on the skill of
Now that the New Year is upon us, it is time to set our resolutions. What could be a better resolution than becoming lean? I am not referring to the lean where you pretend to go to the gym for 2 weeks and then give it up, but instead using lean methodologies to remove non
Becoming Lean in the New Year Read more
Hashtag time… #BigData. #Mobile. #Social. #Rules. #HistoricalReporting. #PredictiveAnalytics. #ComplexEventProcessing. #Portals. #Solutions. #InternetOfThings. Some of the hashtags above are trending, and some were either trending long ago or long before Twitter, Google+, or Facebook came into existence. Regardless, all of them have their respective places in today’s modern enterprise, and all of them can be valuable
BPM Core Competencies Read more
In observing a new business architecture initiative within an organization, we’ll notice that the motivation behind this initiative is typically driven by some issue or a “pain point” identified by the senior management. These “pain points” become apparent after a realization that some capability is no longer adequate to get the organization to its target
Business Architecture as Value Proposition Enabler Read more
As BPM practitioners we often hear of a high level of failed initiatives among the organizations that took a continuous process improvement path. This perceived lack of success is observed in the outright failure to implement BPMS (Business Process Management System) projects and/or institute a BPM practice as part of the organizational transformation efforts. Many
BPM and the Discipline of Execution Read more